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The RoAccess family of Rochade products perfectly complements the Rochade Repository Server. The Rochade Repository Server is robust and has a great number of options. (Many of which only RoAccess can utilized.)
But when it comes to user front ends, standard and customized WEB applications, data loading and ad-hoc queries with reporting, RoAccess is the clear leader, and has been for a very long time.
The prevailing wisdom today is use the "best of the breed" in selecting your components. Use Rochade for your Repository. Use RoAccess for everything else. RoAccess stands alone in this category.
And you also get full source code, so if you need different or additional functionality, no problem. Also, RoAccess has over a hundred pre-programmed options you mere need to activate to meet your special needs.
"We have Rochade installed along with the ASG Web access toolkit, and frankly we are not very happy with it. Can you tell me how much Roaccess is, and more information on the capabilities of the tool?"
The ASG WEB Access browser in the opinion of many is extremely incomplete. ASG browser owners are again being told that they should wait even longer until the many missing pieces of the ASG WEB Access Toolkit are added. They are also being told the their browser may change significantly once again, so any applications you write now may have to be re-written and your users will have to re-learn it! It appears the ASG WEB Access Toolkit is for companies that have few current needs, can wait a long time and don't mind incompatible future systems and like large amounts of training. It was available in early 2000, had little capability and stayed that way for two years! Customers who were waiting to improvements did not get them. They never got the help they needed. (So many bought RoAccess, and are pleased they did.) The smart ones purchases RoAccess from the start. We believe this means that conservative companies that have mission critical needs cannot seriously consider the ASG WEB browser. There have been serious deficiencies in Web Access related busses/scanners where users were expected to pay for interim fixes even though they had ASG support. We provide related utilities for free. Why should you pay for support and pay again when it isn't there? RoAccess, on the other hand, has been full featured for years, is constantly adding new features, and has legendary compatibility with prior versions. Even recently when ASG's WEB program was given free to the US Dept. of Defense and TXU (one of the 10th largest energy companies in the world), they both still chose to purchase RoAccess instead. |
| We have had so many phone calls and emails asking us to contrast it
with RoAccess, we decided to put it here, to save your time.
The comments on this page are our opinions. You can decide their validity for yourself. Note: We will use the term ASG to collectively refer to ASG and Viasoft, as Viasoft is ASG, now. |
There are two reasons why RoAccess is far superior to the ASG WEB Access
system:
ASG: Over the last few years, because of the two takeover attempts of Viasoft by Compuware and then ASG, a great number of key technical people have left ASG. In the US they currently have hardly any in-house consultant who can be assigned to help you and support the product in the field. And he is already swamped with other engagements. Any others will be new hires having little experience with Rochade, and you know Rochade takes a good while to master. Also since the incomplete ASG WEB Access product is relatively new, they don't won't much experience with it, either. Summarizing this, ASG has extremely complex WEB products with almost no consultants to help you with your mission critical systems. We feel most companies will continue to consider this an unacceptable risk. We feel WEB Access is too complicated, too limited, insufficiently documented and be very hard to use. This may sound like a harsh statement, but just look at Autopilot, the WEB toolkit, EdgeworX and WEB Access. Every time ASG was attempted to provide a marketable WEB product, it either failed outright or had unfavorable results. All this time, RoAccess was on the market meeting their customer's needs. A question you should ask of ASG is to talk to 20 or 30
highly satisfied companies
that are users of their WEB product, who have stable, customized systems in production
work. RoAccess has no such difficulty. August: The August staff has been using Rochade since 1993, without interruption. That is going on 12 years. We have more Rochade experience than the vast majority of the ASG people. That says a lot for itself. Also RoAccess has been in use since 1993 That is 9 years of adding features and fine tuning, which makes for an extremely mature and powerful product. The list of customers who have allowed us to publish letters of recommendation shows this to be true. Remember, at the last Rochade User's Group meeting in Boston, over half
the presenters used RoAccess. When ASG presented recently
to the DAMA convention on the US West Coast, the advanced Rochade usage
they displayed for project management, email management and document dissemination
were done at Verizon (large US telecom) using RoAccess! ASG knows
RoAccess works and adds to the power of their Repository in areas they
are not strong in.
Conclusion: Would you want few people with little Rochade or ASG WEB Access experience to be behind your mission critical systems? Or would you rather people with 8 years experience with an extremely mature, advance WEB system, with satisfied Fortune 500 companies and large governments all over the world? Of course. And remember, when ASG removed their failed WEB tool, EdgeworX, from their product list, ASG paid August to replace ALL their US "EdgeworX" WEB products, with our RoAccess! This includes companies like Qwest, Wells Fargo, Verizon and the US Army, to name a few. Even then ASG had problems with their own WEB software. RoAccess is the clear answer. |
| Q: Please give me some background on August and its Rochade experience.
A. August is a million dollar, custom software developer and consulting firm since 1986. One of our clients, Exxon-Mobil, purchased a Rochade Repository in 1993 and asked us to manage it for them. We quickly found that the ASG front end, Autopilot, was not suitable. So we created what be believe to be one of the first commercial dynamic WEB systems in the world. It used some of the first releases the CERN WEB server and Mosaic browser. It made Rochade access extremely easy. We incorporated the very first release of Netscape 1.0! In 1996 we offered to sell our WEB access system to R&O, the original German developers of Rochade. They were not interested, because they already had Autopilot, which is not WEB enabled, and felt the WEB was not their market. If R&O had purchased RoAccess then, they would have been the very first Repository with WEB access, even before Oracle. So we began selling RoAccess ourselves, and of course using it in our consulting business. We knew what it needed to have to make new application building quick, flexible and powerful. To that end, we added RoLoader and RoPages to the RoAccess Product Family. Today, 9 years later, the RoAccess Product Family is used by the largest companies and governments all over the world, allowing companies to make the most of their Rochade Repositories. We are a world-wide development, consulting and support company. |
| Q: Which WEB access tool
is better?
A: RoAccess. It is more complete, is more reliable, has many more features and is much more easily extensible. Q: Which browser has been available
longer
Q: My company is quite conservative.
Which is the better choice?
So far, every company that completed an evaluation of RoAccess, decided to purchase it. Every one! Our customers are the largest companies and governments in the world, and they are quite conservative. Q: Why is that?
Would you like to bet the success of your project and job security to a WEB system that is relatively new? Probably not. Q: Which is easier to Install?
Q: Which is the easier to Maintain?
Take a look at he ASG WEB Access Manual. It says every time you upgrade your server they recommend you should upgrade your WEB Access, too. This is a lot to upgrade. And there are all those separate components. You can only use one C compiler, not probably your favorite or company standard one, to create dlls or Unix shared libraries. Then you should re-compile and link with the new APIs. And you have to remember to how to do all these steps. If you want to move WEB Access from one WEB server on say NT to another on Unix, you will probably have to switch from from one JSP model to another and to to make sure the new WEB server is compatible. On the other Hand, RoAccess is compatible with ANY common WEB server. With RoAccess, you can forget upgrading it. We have had several
users upgrade Rochade several times of a period of a couple of years, and
never thought to upgrade RoAccess. That is because RoAccess is independent
of Rochade for its communications to the Rochade Server! Upgrade
Rochade, but not RoAccess. Also, you upgrade RoAccess by typically just
unzipping files, regardless if Unix or Windows. No install program,
and no other components to keep in sync.
Q: You said "ASG's latest WEB Browser".
What does that mean?
They first had "WEB Tool kit". This was read only, had extremely limited functionality, and required a great deal of work to get running at all. It hardly sold at all. It was unbelievable that ASG thought anyone would want read-only Repository access. The second one was called "EdgeworX". It was read and update. However, it had a great number of limitations, like the one browser it would support and which few WEB servers it would run under. The development environment was only Windows. It was very poorly architect, and extremely difficult for the user to try to modify or create a new application. In early 1999 it was no longer able to support the new versions of the Rochade server. In mid-1999 Viasoft decided to "remove it from the market". This left all the companies that purchased EdgeworX stranded with a non-working and non-supported WEB system. There were several large companies that were threatening to sue to get their money back for the entire Rochade systems they had purchased, because they had been promised Rochade was WEB enabled, which it wasn't. ASG's second WEB browser had likewise failed. ASG paid us, August Computing, to replace their failed browser, with RoAccess. We did this with a great many of ASG's customers. Every one of these is still a customer, and quite happy. As for the third failed attempt, at the last Rochade User Conference in Boston, USA, in September of 1999, ASG demonstrated their new WEB browser, and said it was in beta. Since RoAccess was demonstrated there also, it was obvious that their "new" browser looked a lot like RoAccess. That browser was never released. So there have been 3 prior attempts for
ASG to try to get a WEB browser to market. Now they are trying
it yet again.
Q: Is it true that ASG considered
purchasing RoAccess to use themselves?
Q; Is it true ASG itself has copies
of RoAccess in France and Australia?
Even though ASG's latest browser was available,
Viasoft Australia chose to use RoAccess instead to correct a shortcoming
of the ASG EPM product. One of the long time shortcomings of Rochade
was the 32 character limitation on a unique key. EPM, a very
nice graphical Windows tool, knew this, implemented a way to store a longer
names in a special way, that unfortunately was not compatible with Autopilot.
However EPM is Windows only, and has no WEB access. The Australian
Government wanted WEB access. RoAccess has had "long identifiers"
for years. So Viasoft Australia modified the RoAccess routines that
processed long identifiers to use the scheme used by EPM. It worked
perfectly, and only took them about 10 days to modify RoAccess! What
is interesting to note is that the latest ASG browser was available then,
but ASG chose not to use it. Why? We can only guess.
We believe it was because ASG knows that everyone is aware that RoAccess
is a very solid and reliable system. Did they want to deliver a system
created with an unproven product to an important client? We don't
think so.
Q; Is Unlimited Users and Unlimited
Servers Important?
Also, when you purchase Rochade, you are limited on what platforms you can run your Rochade server. If you purchase a Unix license, it is only for THAT version of Unix, like HP/UX. You are not given the binaries to AIX and Solaris. You are not given the binaries for NT or Windows 98 either. Each of these platforms are considered separate products. Also if you want to run multiple servers on different platforms of the same operating system, it is questionable if there are additional fees due. If you want to have a development, test and production set of servers, ASG may charge you a license per each, not not RoAccess. All this means you future Rochade expenses are uncertain and your ability to move to different platforms or simultaneous platform is questionable or expensive. RoAccess, however, makes it much simpler. There never has been a per user fee, and has always been unlimited users. You can also have unlimited RoAccess servers on different platforms, as many as you want. When you receive RoAccess, you get the system for all Unix's, NT, Windows 2000 and Window 98 at the same time. You can have RoAccess servers on all these platforms running at the same time, for no additional charge. If you have separate development, test and productions servers, in separate cities or even separate countries, there is no additional RoAccess license fee. This means your future RoAccess license costs are zero. That's very easy to budget. We have customers that each have RoAccess Rochade users in the thousands. They also have multiple RoAccess installations and even on notebook computers. All this cost them nothing extra. But try to estimate the cost if they had to pay ASG for thousands of users and multiple installations. There goes your department budget! Which would you rather have?
Q: Are the majority of your sales
outside the US?
Q: Do you support the German language?
Q: Will you really accept Customer Support Email and Phone
Calls at absolutely any time of day or night, including weekends, like
to match the working hours for South Africa, Europe, Australia, etc.?
Q: Which is better: Perl or JSP?
Here are the reasons: The primary reason is overall life cycle costs to develop, extend and maintain your applications. JSP is a moving target, and all the changes will cost you a fortune in time and money in the long term. We feel JSP is like trying to build a tall building in the midst of an earthquake. If you frequently have to replace your JSP engine, WEB server and Java JDK's and try to keep all of them compatible with other, you will spend a lot of time and energy. Also, all you need to determine if JSP is stable is to look at all the WEB magazines and WEB sites that are offering solutions to solve its weaknesses and difficulties. They keep reminding you that JSP requires you to mix display style and content, not a desirable thing to do. In short, we believe ASG chose "high technology and high cost" compared to RoAccess' "proven technology and lower long term costs". In a complex changing world, simplicity and lower life cycle costs are much more important. With RoAccess you get power, simplicity and compatibility at the same time. Perl:
One normally thinks JSP is faster because it is a compile one time system. First of all, Perl can be converted to fast executables with a simple utility. Most aren't aware of this. We also provide another utility that converts RoAccess screens into smaller, fast running single Perl files. We have several levels of optimization. On Unix we have screens that are daemons that sit in memory, already compiled, waiting to be run. This is instantaneous. Most RoAccess screens run in about 1/4 second on modern systems. Do you need screens that load in less that 1/4 second? One multiprocessor Sun was running 100 screens per second. Perl is quick. Secondly, most real world accesses and applications have the Repository taking longer to return the information that the WEB page takes to load. You may frequently hear "Rochade is slow". A real world access may require several path reports, a lot of specific data merging and formatting, and such, that can easily take minutes to 1/2 hour or more. This means page loading may only be .01% of the overall time. So why try to optimize what is not the problem? If the front end is faster than the database, there is no real benefit by trying to make the front end faster. It is better to make it more cost efficient overall. Since most companies want to get as many custom applications up as fast as possible, Perl is the clear winner. 85% of all the dynamic WEB applications and sites are done in Perl for a reason. Most companies prefer much faster and cheaper development, and chose the one with less cost. Also the capabilities of Perl are legendary. High technology is nice, but lower overall life cycle costs are much better. For example: which would be more important to you: We also have the RoPages product, that is the highest speed caching WEB Rochade system available. The majority of pages are displayed without ever even accessing the Repository. Nothing can be faster than this! What is unusual about RoPages is that most caching systems lose their cache if you reboot. Not RoPages! Q: Is JSP stable?
We received this email from http://www.javaworld.com, which we subscribe to. It does not paint a pretty picture for JSP: The Subject of the email was: JavaWorld This Week -- Fix JSP problems Here is one quote: Though a powerful technology, JavaServer Pages aren't perfect. JSP code can quickly become a mix of various HTML tags, JSP tags, and Java codeIt then presented two new (and expensive) products to solve the problems. One was FreeMarker: An open alternative to JSP". Already their looking for a replacement for JSP? Ouch! Notice how they stressed difficulty in maintaining? This should sound a warning bell for you! Anyone who wants to commit their budget
and deadlines to JSP had better read this.
Q: An ASG representative said unfavorable
things about RoAccess.
Remember, that ASG has their own interest in which WEB system you purchase. They know RoAccess' good reputation. In 2000 ASG sold many copies of RoAccess as line items on the customers purchase orders stressing its capabilities. ASG has had a bad track record for Rochade WEB systems, and has to say something to convince you otherwise. If you have questions, please feel free
to contact us and ask the questions directly. You will get a quick,
truthful and complete response. Send them to support @ roaccess.com.
Q; Can ASG Adequately Support their
New Browser?
There has been a lot of turnover in ASG. The majority of their highly experiences customer engineers are no longer with the company. When you talk to a ASG consultant, ask them how long they have been with ASG and how many years of Rochade and the "WEB Access product" experience they have. The ASG Australia office had just about everyone quit. Likewise Canada. Currently all but one of the US customer engineers are gone. So the replacements are new to Rochade. Rochade by itself is quite complex, as you are already aware. If you add learning a new browser and all the related WEB technologies to that, there will be very limited help that will be available to meet your custom WEB application development for perhaps a year. Also like any new product, the ASG browser should be continually changing, because it has a lot of features it needs to be competitive with RoAccess. This means their customer reps and consultants will be in a constant learning mode, and so will you. RoAccess on the other hand is well documented, with a great number of examples, and over 600 pages and images of documentation. Most people really want real world, concrete
examples. That is one thing typically missing in all Rochade manuals.
RoAccess on the other hand has dozens of highly document (on the WEB and
with free multimedia videos) to help make your job easier. RoAccess
users share their experiences with others, and everyone benefits.
How much sharing do you see with ASG?
Q: Does August Computing (creator
of RoAccess) dislike Java?
We feel that there are a lot of applications where Java is the perfect choice. We also feel there are many applications where Java is a poor choice. For instance, Verizon (super large US telecom) contracted with August to create their 2-Way Interactive Paging WEB Site. This is a super high performance, high volume, critical application. We did it in Server-Side Java. Click here to see it. If you do a VIEW/SOURCE on it, you will see two of our names on that page: Andrew Fullford and John Scott (jmscott) and our custom source control system. (This system does not use Rochade.) When Verizon wanted solid, high performance for the missions critical systems, they chose us, August. Likewise, Ford Motor Company (US auto maker) recently chose August to do one of the mass media Internet WEB sites. Again, we chose server-side Java. When POPMAIL needed dot com developers, they contracted with August to create their customizable, productized free email and free WEB server product. Again, we did it in Java. They paid us $800,000 to develop their system. In less than a year they sold POPMAIL for $20 million USD. Try it: http://www.popmail.com There are over 1000 radio and TV stations in the US using the private labeled POPMAIL product. (This system does not use Rochade.) When it comes to Java, we are experts. We were giving Java programs to the Dallas Java Users Group and Dallas Unix Users Group way before Java became popular. But we use Java only when it makes sense. Java and Rochade do not make sense. Maybe sometime, but not now. Q: Do you provide custom application
development and customization services?
Q; You stress lower life cycle costs
for RoAccess. Explain.
First, Perl as a development language is extremely stable, and free. We have had customers use RoAccess for year after year never needing to change RoAccess or Perl or their WEB server. Even when they were frequently installing new versions of Rochade and Autopilot, they have never had to replace Perl, RoAccess or their WEB server to be compatible. RoAccess was perhaps the most stable element of their Repository! RoAccess screens typically take between 2 and 4 hours to create, test, document and deploy, and come with a built in debugger environment.. Most companies can't wait weeks or months for new screens. They have other important things to do. They need it fast, reliable and supportable. They choose RoAccess. Here is an example. A different division of Verizon, a large US telecom, added custom applications to their version of RoAccess over two years ago, adding over 10,000 lines of custom code. It is a magnificent system, and they presented it at the last Rochade User Group Meeting in Boston, US, to show their amazing WEB system. (Verizon was one of the companies who purchased ASG's EdgeworX but had ASG to pay us to replace it with RoAccess.) When asked a question from the meeting by a T. Rowe Price manager, "How many RoAccess developers do you have", the answer was "one, part time." And that person had no perl or WEB experience to start with. The audience was stunned that so much could be accomplished, by one person in such a short time. For a sample, click here and click here. Two years later Verizon wanted to upgrade to the latest Rochade, which meant new servers, new Autopilots, Repository migrating, etc. They found their original RoAccess with all their extensions and custom features, still worked perfectly with no changes! RoAccess, Perl, their WEB server and the Rochade data access were all functioning perfectly with the latest version of Rochade and WEB server. They then upgraded their custom applications to the latest version RoAccess, and all the code they wrote two years ago still worked! It may be hard to imagine that with all the upgrades you have to do to Rochade, that RoAccess remained compatible with no necessary upgrades. Install it and forget it, if you want. For most people, this is hard to imagine. This is not an accident. RoAccess was designed to specifically last for long periods of time with very little maintenance. How much was their "life cycle costs" to
keep their 2 year old RoAccess system running? About zero. This is
probably what you want, too!
Q: Do you expect much improvement
in ASG's browser?
If you look at Autopilot over the years, it has stayed basically the same, a hard to use program. A great deal of time and money has been poured into it, without much success in the end user area. They added a lot of "features" but these did not seem to be what the users needed. We believe their WEB browser will probably be more complex, harder to use and have features that may not solve many of the real world user problems either. What should concern you is their same developer organization is also making the WEB browser. It is certain they will add features, but we add features so fast to RoAccess they will keep falling ever further behind. Remember, EdgeworX was their flagship WEB application system, and ASG had to have August save them by replacing it with RoAccess for so many of their customers when EdgeworX was taken off the market. ASG even paid August to convert the user's EdgeworX custom created programs to RoAccess. What amazed these developers was the what took months with EdgeworX took only a day or two with RoAccess to create the same screens. All the money and time they wasted! Do you have time and money to waste? In the final analysis, you will probably ask yourself: 1) does RoAccess work? and 2) are the users happy? To answer these questions, just click here. |
| Again, the comments above are our opinion. But if you talk to our many, many users worldwide, we believe you will get a high degree of agreement. Also, we have many customers who have offered to answer questions and give testimonials. Some of these are already on our WEB site. |